09 Jan Why Digitizing your Finance is the Best Decision
Why digitization is essential?
Digitization is a fundamental pillar for any entity that wants to stay relevant in a highly competitive market. As technology advances, customers demand fast, accessible and personalized solutions. In this context, adopting digital tools not only improves the customer experience, but also optimizes the operational efficiency of companies.
According to an ECLAC report, companies that have implemented digital strategies in Latin America have achieved:
- Increase their productivity by 30%.
- Reduce response times by an average of 25%.
- Increase customer satisfaction by 40%, especially in sectors such as finance.
In the case of financial institutions in the region, digitalization has an even more profound impact due to the nature of the services they offer. A BBVA Research study reveals that 7 out of 10 users prefer financial services accessible from mobile or online platforms, highlighting the importance of adopting digital technologies that respond to these expectations.
Key financial sector statistics in Latin America
- Reduction of operating costs:
Entities that have digitized their manual processes, such as portfolio management or signing promissory notes, have reported cost reductions of up to 25%. For example, by implementing modules such as Paperless, the need to use physical stationery is eliminated, optimizing both budget and time. - Efficient decision making:
With tools such as Central Research, which consolidate data from providers such as Datacrédito and TransUnion, credit analysis and approval processes become faster and more accurate, increasing the accuracy of financial decisions. - Expanded reach and coverage:
Platforms such as Crédito Digital allow customers to manage credit applications anytime, anywhere, which is ideal for entities with rural outreach or located in hard-to-reach areas. - Reduced process abandonment:
With integrated and user-friendly systems, such as installment simulators or tracking dashboards, completed credit applications increase by up to 15%, improving conversion and user experience. - Advanced Security:
Facial and fingerprint biometrics solutions ensure faster and more secure identity verification processes, reducing the risk of fraud and increasing user confidence in digital services.
Tangible benefits of digitizing your company
In addition to statistics, digitization brings a number of practical benefits that impact both the business and the end customer:
- Optimization of internal processes: tools such as geo-referencing enable real-time tracking of external business operations, improving planning and reducing downtime.
- Improve customer experience: Intuitive interfaces and services available 24/7 strengthen the relationship with users, increasing their loyalty.
- Sustainability and savings: By digitizing processes that traditionally required large amounts of paper, we not only reduce costs, but also contribute to the care of the environment.
Cases we see at Shareppy: Efficiency in action
We have been able to experience hand in hand with our clients and thanks to the Smart Road platform we have been able to reduce credit approval times by 50%, improving the customer experience and reducing application abandonment, a 60% reduction of time in repetitive tasks thanks to automation processes.
Are you ready to take the plunge?
At Shareppy International, our mission is to transform the user experience in the financial sector. From biometrics to georeferencing, we offer the tools you need to optimize your processes and ensure success. Find out how Smart Road and Crédito Digital can be the boost your business needs – schedule a demo today!
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